eWaveis a secure and user-friendly platform that allows you to purchase digital products such as mobile top-ups and gift cards online. Whether you're looking to recharge your phone or send a gift instantly, our service is designed for speed, simplicity, and reliability.
No, creating an account is not mandatory to place an order. However, we offer the option to register an account during the checkout process by providing an email and password. This allows you to keep track of your orders, access your codes at any time, and simplify future purchases.
Purchasing on eWave is quick and straightforward. You simply choose the product you want (a top-up or a gift card), enter the required information, and proceed directly to payment. There is no shopping cart — each product is purchased individually to ensure immediate processing.
Once your payment is successfully confirmed, your code is generated automatically and sent to the email address you provided during checkout. Additionally, if you created an account or logged in, the code will be stored in your "My Orders" section for easy access at any time. This dual-delivery method ensures you always have a way to retrieve your code.
We offer a wide selection of digital products, including:
Our catalog is continuously evolving to provide you with the most useful and in-demand digital items.
Yes! Our services and product catalog are available internationally. All gift cards and top-ups are compatible with a wide range of operators and services. We continue to expand our offerings to better serve customers around the world.
We currently accept secure payments exclusively by credit or debit card (Visa, MasterCard, etc.). All transactions are encrypted and processed through trusted payment gateways to ensure the safety of your financial data.
Yes, payments are processed in real-time. Once your payment is confirmed, the code is generated without delay. If your payment fails, you can try again directly from the "My Orders" section — no need to start over from scratch.
All applicable costs are displayed clearly before you complete your purchase. If additional service or transaction fees apply, they will be shown during checkout. At this stage, we do not list fixed extra fees, but this may evolve depending on the product.
Absolutely. We use industry-standard encryption and secure payment infrastructure to protect your data. Your card details are never stored on our servers and are handled exclusively by certified payment providers.
Creating an account provides several advantages:
Yes. Simply click on the “Forgot Password” link on the login page. You will receive an email with a secure link to reset your password. Make sure to use the same email address used during registration.
Yes. We take data privacy seriously. All personal information is stored securely, and we comply with applicable French and European data protection regulations.
Since digital codes are generated and displayed immediately after payment, refunds are generally not possible. However, in certain exceptional cases (e.g., technical issues), our support team may review your request. We invite you to contact us directly for further assistance.
If you selected the wrong product or entered incorrect information (such as a phone number or email), please contact our support team as soon as possible. Although we cannot guarantee changes or refunds after the code has been issued, we will do our best to help you resolve the issue.
You can reach our support team via:
We currently do not offer live chat support, but we are working to improve our customer service tools.
We aim to respond to all inquiries as quickly as possible, usually within a few business hours. Response times may vary depending on the volume of requests, but we are committed to helping you efficiently.